Hot tips for successful dispensing: Part 1

When it comes to effective optical dispensing, there is a wealth of information to aid practitioners to get the best outcome for their patients. JAMES GIBBINS boils it down to some of the key elements. Our industry has many experienced optical dispensers who are in an...

Training for Dispensers Why it Matters

In Australia, three quarters of the staff who work in retail optometry and dispensing practices have insufficient training for their roles. Very often they have received no formal or accredited training at all. In fact, in recent years, enrolments into the official...

Traineeships for Optical Dispensing: Help is at Hand

State government subsidies and Federal government funded traineeships are available for new entrants to optical dispensing, yet many practice managers remain unaware of them. The business building opportunities that traineeships offer are immense – employers gain...

Seven Steps to Conflict Resolution

An old saying goes along the lines, “There are two sure things in life – death and taxes”, but there’s no doubt that conflict could just as easily be a third. The question is not so much how do we eliminate conflict, but more, how can we reduce conflict and then...

Progressive dispensing – getting it right

The role of the optical dispenser is to provide outstanding service to patients, which in turn will produce outstanding results. One of our most important tasks is the dispensing of spectacles fitted with progressive lenses.When compared with simpler lens designs,...